Effective December, 2014
Thank you for visiting ToolMartXpress.com. It is important to us here at ToolMartXpress.com that you know how information about you may be utilized. Please take a moment to look over this privacy policy (the “Policy”) which we hope will address any questions you may have. We encourage you to contact us any time with questions or feedback.
Information covered by this policy
This Policy covers personally identifiable information and other visitor information collected by ToolMartXpress.com on the ToolMartXpress.com website (the “Site”) and through other means, including sweepstakes and other promotional programs and our customer service department.
The Information we collect and how we collect it
ToolMartXpress.com may collect personally identifiable information about you and your browsing history, and other information regarding your usage of the Site, including:
- Customer name
- Email address
- User ID and password
- Billing address and telephone number
- Shipping address and telephone number (if different from billing address)
- Job title
- Federal Tax ID or SSN (DUNS # if an open account)
- Credit card information (optional)
- Birth date
- Other information needed to provide access to the Site’s applications or ToolMartXpress.com provision of products and services to you
You consent to your information being collected, used, disclosed and stored by us, only as described by this Privacy Policy and our Terms of Use. When customers purchase products at our Site, we retain information concerning those product purchases. In addition, from time to time, customers or other visitors to our Site may be invited to voluntarily provide personally identifiable or other information and/or participate in one of our voluntary online surveys. (These customers and other visitors are informed of the information we collect and how the information will be used before agreeing to provide this information or participate in these surveys.)
Our email communications will sometimes include “refer a friend” functionality that allows the recipient to forward the email to a peer. In these cases, the referrer’s personal information is not disclosed and only the referral’s email address is collected.
Cookies and other technology information
A Cookie is a small file stored on your computer by a website to give you a unique ID (each, a “Cookie”). ToolMartXpress.com uses Cookies to track visitors to this Site, to recognize customers in order to present more personalized content, to improve and enhance a visitor’s experience on the Site and to advertise and market our products and services, including by targeting specific or promotional offers to you. Cookies are also used to assist ToolMartXpress.com customizing Site information or in improving the performance or usability of the Site.
IMPORTANT NOTE: If you configure your computer to block or erase Cookies, you will not be able to use all or certain parts or features of this Site.
ToolMartXpress.com also contracts with a third party data collection and reporting service (“Third Party Service”) to collect and analyze information regarding customers and other Site visitors and their use of the Site. The Third Party Service may store data or use Cookies on ToolMartXpress.com behalf to collect such information. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to ToolMartXpress.com in any manner other than solely for ToolMartXpress.com business purposes.
Our Site may also use a technology called “tracking pixels.” These may also be referred to as “Action Tags,” “Clear GIF’s” or “Web Beacons.” This technology, which may also involve the use of Cookies, allows us to monitor activity on the Site and to understand which pages you visit on our Site. These tracking pixels allow us to understand the effectiveness of our advertising and marketing and are used to help us optimize and tailor our Site for you and other future website visitors, as well as to recognize users by accessing Cookies for the use and purpose noted above.
Setting your Cookie preference
You can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These Cookies are essential for Site administration and security.
Newer browsers provide sophisticated controls for accepting or rejecting Cookies, including the ability to notify you when your browser encounters a Cookie at a website. Refer to your browser or ISP’s Help feature to find out more about how to set these controls. Use the links below to find the latest versions of popular browsers:
Internet Explorer
Firefox
Google Chrome
Safari
Information use and sharing
The information that ToolMartXpress.com collects from the Site is used primarily for improving the Site and to notify our customers of updates to the Site. The collected information is also used to describe Site traffic patterns to vendors who are interested in knowing who is viewing their offerings. ToolMartXpress.com may offer you during your registration on this Site, or through future email, the opportunity to receive offers and information about products and services that ToolMartXpress.com believes may be of interest to you. If you do not want to receive any of these offerings or information, you may opt out from such receipt at any time by following the “opting out” procedures listed below.
Sharing information with third parties
From time to time, ToolMartXpress.com provides personally identifiable information, such as customers’ or other Site visitors’ product purchases and Site browsing patterns, to vendors who are interested in knowing who is viewing their offerings.
ToolMartXpress.com occasionally makes personally identifiable information, such as customers’ or other Site visitors’ names and addresses, available to reputable companies and organizations whose products and services might be of interest to you.
ToolMartXpress.com also provides customers’ names, addresses and product purchase information to a third party service provider with whom ToolMartXpress.com contracts to profile customer purchasing behavior. This information is used to help ToolMartXpress.com improve its offerings. This third party service provider also supplies this information to third parties for a fee.
IF YOU CHOOSE NOT TO HAVE US SHARE PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU WITH THIRD PARTIES FOR ANY OF THE PURPOSES DESCRIBED ABOVE, OR NOT TO RECEIVE COMMERCIAL MESSAGES FROM US, YOU CAN EASILY OPT OUT.
In addition to the transfers of personally identifiable information described above, in the event an ToolMartXpress.com business is purchased by a third party, the personally identifiable information possessed or used by that ToolMartXpress.com business will be transferred to the purchaser together with all the other assets purchased.
Finally, we may engage other companies to perform functions on our behalf, such as maintaining the Site, providing services related to the Site, collecting information, sending and receiving electronic mail and other functions related to our business and services (collectively, “Site Vendors”). In order to provide these services, the Site Vendors may receive, or have access to, your personally identifiable information. We will only provide to Site Vendors, or otherwise make accessible, information reasonably necessary to perform their duties and we will take steps to obligate our Site Vendors to safeguard your personally identifiable information, and refrain from using it for any other purpose.
Opting out
At ToolMartXpress.com, the choice is in the hands of our customers. You may have your personally identifiable information removed from ToolMartXpress.com internal distribution and ToolMartXpress.com future distribution to unaffiliated third parties at any time by simply choosing to OPT OUT. You may also OPT OUT if you do not want to receive email commercial advertisements or promotions from us in the future. In order to OPT OUT for any of these purposes, use any of the methods listed below. When corresponding, customers should also include their ToolMartXpress.com.
Log in to ToolMartXpress.com and modify your profile
Email us: sales@ToolMartXpress.com
Toll-free Customer Service: 1-888-764-1366
Access to, updating or deletion of collected information
Upon written or email request, ToolMartXpress.com will provide to visitors the ability to correct or update their contact information. Customers shall be responsible for keeping their contact information current and accurate and may do so by checking and, if necessary, modifying their profile.
Security
Making sure our customers feel secure is a top priority at ToolMartXpress.com. ToolMartXpress.com is committed to our customers’ needs and is continually working toward setting and improving the security of our Site. ToolMartXpress.com currently uses encryption of transactions on its website. It encrypts all of your personal information, including credit card number, name, and address via PayPal. Please remember, however, that you are responsible for maintaining the secrecy of your user IDs and passwords and absolute security on the Internet cannot be guaranteed.
Third parties
This Policy covers only information received or collected by ToolMartXpress.com via the Site. The Site may contain links to the websites of third parties. The third party websites that may be accessed from the Site have separate privacy, data collection, data transfer and email policies. Although ToolMartXpress.com is interested in customer feedback regarding these links, it is not responsible for the privacy practices, security or content of any of them, or for any events that occur as a result of using these links or visiting any of the websites of third parties.
Consent
By your use of this Site, you consent to this Policy. ToolMartXpress.com reserves the right to change this Policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for updates to this Policy and the latest privacy policy information.